Unify your business communications in one place

DirectRelay integrates emails, chats, SMS, and social messages into a single powerful dashboard, saving your team hours every day.

DirectRelay Dashboard

Trusted by industry-leading companies

One platform for all communications

DirectRelay consolidates all your communication channels into one streamlined interface.

Unified Inbox

Consolidate messages from email, SMS, live chat, and social media platforms into one searchable inbox.

Smart Scheduling

AI-powered message scheduling ensures your communications reach recipients at the optimal time.

Templates & Automations

Create message templates and set up automated responses to save time and maintain consistency.

Analytics Dashboard

Gain insights into communication patterns, response times, and customer engagement metrics.

Team Collaboration

Enable seamless teamwork with shared inboxes, assignments, and internal notes.

Enterprise Security

End-to-end encryption, role-based access control, and compliance with industry standards.

How DirectRelay Works

Simple integration, powerful results. Connect all your communication channels in minutes.

1

Connect Your Channels

Integrate your existing email accounts, social media profiles, chat widgets, and SMS gateways with our one-click connectors.

  • Gmail, Outlook, and IMAP email support
  • Facebook, Twitter, Instagram, and LinkedIn
  • SMS via Twilio and website live chat
Channel Integration
2

Customize Your Workflow

Set up routing rules, message priorities, and automation sequences to match your team's workflow.

  • Drag-and-drop workflow builder
  • Conditional logic and triggers
  • Team assignment and escalation rules
Workflow Customization
3

Engage with Intelligence

Leverage AI-powered insights to respond faster and more effectively to every communication.

  • Smart reply suggestions
  • Sentiment analysis and priority flagging
  • Customer history and context at a glance
Intelligent Engagement

Loved by businesses worldwide

See how DirectRelay is transforming communication for companies of all sizes.

Customer

Sarah Johnson

Customer Service Director, Elevate Tech

"DirectRelay has cut our response time in half. Having all communications in one place means our team can focus on helping customers rather than switching between tools."

Customer

Michael Chen

Founder, GrowthBox Marketing

"The analytics in DirectRelay have transformed how we communicate with clients. We now know exactly which channels perform best and can optimize our outreach accordingly."

Customer

Amanda Rodriguez

Operations Manager, Swift Logistics

"Implementation was surprisingly easy. We were up and running in less than a day, and the automations have saved us countless hours of manual work."

Simple, transparent pricing

Choose the plan that's right for your business. All plans include a 14-day free trial.

Starter

$29 /month

For small teams getting started

  • Up to 3 team members
  • 3 communication channels
  • Basic analytics
  • 5 automation rules
  • Email support
Popular

Pro

$79 /month

For growing businesses

  • Up to 10 team members
  • All communication channels
  • Advanced analytics
  • Unlimited automation rules
  • Priority phone & email support
  • AI-powered smart replies

Enterprise

$199 /month

For large organizations

  • Unlimited team members
  • All Pro features
  • Custom integrations
  • Dedicated account manager
  • 99.99% uptime SLA
  • SOC 2 compliance

Frequently asked questions

Everything you need to know about DirectRelay

How does DirectRelay integrate with my existing tools?

DirectRelay offers one-click integrations with popular services like Gmail, Outlook, Slack, Facebook, Twitter, Instagram, and many more. For custom integrations, our Enterprise plan includes API access and dedicated support.

Is there a limit to how many messages we can send or receive?

No. All DirectRelay plans include unlimited messages. We believe in transparent pricing, so we don't charge based on volume. Your plan limits are based on team size and features, not message count.

How secure is DirectRelay?

Very secure. We use end-to-end encryption for all communications, employ strict access controls, and our infrastructure is SOC 2 compliant. We never read or analyze the content of your messages for advertising purposes.

Can I switch plans at any time?

Absolutely. You can upgrade or downgrade your plan at any time through your account settings. If you upgrade, the new rate will be prorated for the remainder of your billing cycle. If you downgrade, the new rate will apply at your next billing date.

What kind of support do you offer?

All plans include email support with a 24-hour response time. Pro plans include priority email and phone support with a 4-hour response time. Enterprise plans include a dedicated account manager for personalized support.

Ready to unify your communications?

Join thousands of businesses that trust DirectRelay to streamline their customer communications.

No credit card required. 14-day free trial.